In the News! August 18, 2009

ServiceMaster of Greater Bridgeport  

For immediate release

 

Stratford's Service Master Company Provides

Disaster Relief to Milford Firm

Foresight of a Shelton Insurance Agency Guaranteed Prompt Clean up

            Stratford, Conn. August 18, 2009 � In the early morning hours of July 31, a drain pipe collecting runoff from a nearby environmental project plugged sending tons of water into a Milford distribution center and threatening millions of dollars of equipment. A disaster was averted because of the foresight of a Shelton insurance agency in cooperation with Stratford's ServiceMaster, a company that specializes in commercial disaster restoration.

            A 150,000-square-foot fulfillment and distribution center in Milford operated by a company called 3PL Worldwide, Inc.  was filled with millions of dollars worth of materials to be shipped to clients around the globe. But on that July morning, a rush of muddy brown water from an environmental project nearby threatened to destroy inventory on the shelves. 3PL owner and spokesperson, Chris Motasky reports: "When we came into work that day we saw a disaster. The water was rising quickly. Once the drain was unplugged and water stopped cascading in the building, came the job of clean up and getting the distribution center back in full operation."

            That's where ServiceMaster's 866 Recover program came into play. Motasky had previously signed up 3PL ServiceMaster's 866 Recover program at the recommendation of his insurance agency, DiMatteo Insurance Service Center of Shelton. One phone call to 866 Recover and ServiceMaster trucks were on the way with materials to dry the facility, clean up the debris and disinfect the property. The job was completed over the weekend and the distribution center was back to full operation Monday. Milford town inspectors checked out the affected space for environmental and health issues and gave it the okay.

            Paul Plouffe, owner of the ServiceMaster franchise in Stratford and a certified indoor air quality manager, said the 866 Recover Program is a resource for insurance agents to offer clients such as DiMatteo did to 3PL. "Whether it is a warehouse, a restaurant or any type of commercial or municipal building, when disaster strikes all they need to do is call us and if they are part of the 866 Recover Program."  "We understand the importance of getting an operation up and running quickly, Plouffe said."

Rob Lesko of DiMatteo said, "We recommend 866 Recover to all of our clients.  No one wants to think about water, smoke, fire and mold damage until the disaster hits.  Yet, our clients who have signed up with the 866 Recover Program have the benefit of making one phone call for the cleanup to start immediately.  The ServiceMaster team is dispatched to the scene thus mitigating any further damage to the property.  Another benefit to having ServiceMaster handle not only the clean up, but they also handle the health and environment impacts as well.  Our clients are very impressed with ServiceMaster's performance.  That is why we feel confident in recommending their services."

Motasky notes, no one likes to face a business interruption because of water damage, fire or an act of nature. "But in our case we recovered quickly because of ServiceMaster's 866 Recover."

            The ServiceMaster Clean� commercial restoration services and response system are designed to restore businesses as quickly as possible. More information is available online at www.servicemastergb.com <https://www.servicemastergb.com/> or by calling 1-203-386-1565.

Servicemasterrela.doc/e/drive/mha